Shipping Policies:

Order Processing & Dispatch

– All our products are MADE TO ORDER.
– Once your order is placed, you will receive an order confirmation email with your purchase details.
– Orders are dispatched within 3–4 business days.
– Delivery timelines range from 3–10 business days, depending on the destination within India.
– We ship exclusively through reputed courier partners.
– While we ensure timely dispatch, delivery delays by the courier company are beyond our control. Our commitment is to hand over your parcel to the courier within 3–4 working days from the date of order.

Tracking Your Order

– Tracking details will be emailed to you once your order is shipped.
– Customers are responsible for tracking their shipments and coordinating with the courier company if needed.
– If you face any difficulty tracking your order, please contact us immediately.
– House of AnuRam is not responsible if the customer is unavailable at the time of delivery.
– Once the courier company marks the order as delivered, we consider the parcel successfully delivered.

Packaging & Delivery

– All products are packed in secure, tamper‑proof packaging.
– If you notice any tampering, please do not accept the package.
– Acceptance of delivery will be considered confirmation that the parcel arrived in good condition.

Customer Support

For any questions, please reach out before placing your order:
email: support@houseofanuram.com
Phone: +91 70759 26805 (WhatsApp – messages only)

Business Hours

– Monday to Friday: 11 AM – 6 PM IST
– Saturday: 11 AM – 1 PM IST
– Sunday & Government Holidays: Closed